Salon: Crisis Management and Good Practices

• Crisis intervention summary
• Crisis impact to the organization and individual
• Key part of organization crisis prevention system
• Crisis early-stage evaluation and management strategy
• Crisis on-site intervention and common problem resolution
• Time and method of the crisis psychological intervention
• Crisis post-stage psychological support and recovery strategy
• Self-adjustment of crisis managers

Background

　　　When the staffs suffer the psychological or physical harm for the suicide, car accidence, work injury and violence happened in the factory or for the earthquake, epidemic disease etc., the management should cope with in calm and provide the in-time and effective support to the staffs and their families and help the enterprise to restore the working system, to reduce the negative impact and to protect the enterprise’s image. 

　　　With numerous true cases analysis, this training can help the management to understand the necessity to carry out the psychology management under the crisis, to learn how to systematically prevent the crisis and to react rapidly and appropriately at the beginning of crisis, how to evaluate and introduce the psychological intervention service and how to rebuild the safety atmosphere after the crisis.

Trainer/Facilitator

Speaker: Wenfeng Chen

• Senior EST-EAP lecturer of National Talent Professional Skills Appraisal Office
• Senior Psychology Therapist, EAP Consultant, 8 years working experience
• Psychology Consulting Center Manager of Heng Yuan Psychology Application Company
• GZ Senior Psychology Therapist, Psychology Expert serving for Guangzhou Daily, Nanfang TV and Yang Cheng Traffic Radio
• Founder of Sunny Psychology Private School
• Founder of Psychology Therapist Training Camp
• (ex.) EAP Chief of GZ Xinlin Zhiliu Consulting Service Co. Ltd.
• (ex.) Training Dept. leader and (ex.) Staff Efficiency Center leader of GZ Vivian Psychology Consulting Unit
• Supervising trainer of GZ Youth Volunteer Associate (“hotline”)
• After coming in the Heng Yuan Co., Mr. Chen is responsible for the individual consultation, psychology training and organization application, technology implementation and supervision of EAP etc. projects of enterprises; he has attended in the EAP project of Fo Shan Mobile, Guangxi Mobile and China Telecom etc., he is experienced in psychological clinical and staffs consulting.