Labor Relationship Conflict Management
- Are you worrying about damaged corporate image due to conflict related to labor relation?
- Are you experiencing a dilemma about how to deal with interpersonal conflict in workplace?
- Have you given up dealing with interpersonal conflict in your team?
- Do you want to know how to avoid interpersonal conflict in company and become a master of interpersonal communication?
Background
Interpersonal communication is an important part of almost any jobs. It is also a process that people need to go through for acquiring social recognition and realizing self-satisfaction. When dealing with other people, one may find that conflicts between people on character, idea, value, among others, occur from time to time.
In fact, it is impossible to avoid interpersonal conflict in a corporate environment, where people work in teams. To managers, how to avoid and deal with interpersonal conflict is a huge challenge, particularly at the present timing when the government is promoting the implementation of the new Labor Law. As for companies, managers' conflict management skill may constitute a major factor affecting the growth of companies. This forum aims to help corporate managers understand the causes of interpersonal conflicts and how to deal with them. Through lessons learned in both domestic and foreign companies, our guests will tell you how to manage conflicts and make communication easier.
Target Audience
- Experts or scholars in business administration and senior managers of companies; and
- HR staff of companies.
Course Content
- Overview, types and forms of interpersonal conflict.
- Causes of interpersonal conflicts.
- Skills and methods for dealing with interpersonal conflicts.
- Case study (domestic and foreign).
- Experience sharing between corporate managers and consultation by experts
Trainer/Facilitator
- Zheng Qun, Zhan
Professor, School of Business Administration, South China University of Technology. Acquired doctoral degree at School of Business, Sun Yat-Sen University. More than ten years of experience in business administration. A master on dealing with interpersonal relationship in corporate environment.
- Wei Dong, Zhou
China Director, Business for Social Responsibility, who is in charge of the presence and activities of BSR in China and consultation services on CSR for BSR member companies and their suppliers in China. Mr. Zhou is also the director of China Training Institute (CTI) of BSR, which aims to provide a series of training to managers of export-oriented factories on corporate social responsibility, labor standard, safety and health, and human resource manager, among others.
Date
2008-01-18 14:00
Venue
BSR Guangzhou office
Cost
RMB
200/participant
Course Language
Mandarin
