Building Harmonious Factories Series: Management and Communication Skills for Mid-level Supervisors

• Are you worrying about the capacity of basic supervisors in your factory?
• Do you want to improve production effectiveness and efficiency in workplace management?
• Do you want to reduce worker turnover by line management?
• Do you understand the function and responsibility of basic supervisors?

Background

For many manufacturing factories in PRD (Pearl River District), the management and communication skills of mid-level supervisors is a problem merit being paid much attentions. There are many line supervisors who still manage workers in a rude and violent way, which results many problems such as labor conflicts, worker complains and turnover, as well as some bloody accidents. Therefore, improving the management and communication ability of mid-level supervisors is much important for factory operations and for their adherence to social compliance. The China Training Institute (CTI) will then invite an expert with abundant factory management experience to hold an the first section of “Building Harmonious Factories Training Series” on May 14, 2010, entitled “Management and Communication Skills for Mid-level Supervisors” and recommend your attendance.

Target Audience

• Brand/Supplier HR Managers Factory Manager
• EAP specialist
• Factory managers who would like to implement EAP

Course Content

• Building teams in class
• Group discussion
• The key role and function of mid-level supervisors
• Understanding your subordinates: communication and encouragement
• Worker capacity improvement: train your subordinates
• Basic communication skills and regular communicating obstructs
•  Effective communication principles
• Team collaboration: how to communicate with your peers
• Regular obstructs of communication with superior and skills
• The SSA procedure for reporting to your superior
• How to get understanding from higher authorities

Trainer/Facilitator

Mr. Li is a HR manager of a manufacturing factory. He has over 13 years experience in human resource management and over 6 years experience in administration management. He has worked in many departments related warehouse, logistics, production, quality, financial and HR, with abundant experience and deep insight in mid-level management and communication. Mr. Li has been invited to give presentations of human resource management in many corporations, colleagues and labor markets. Mr. Li is familiar with labor laws, local regulations and ICTI, ETI, SA8000 and good at conducting complex labor relationship with excellent skills.