
| 8:00 – 8:30 | Registration 登记 |
| 8:30 – 8:45 | Coffee Tasting 咖啡品尝 |
| 8:45 – 9:45 | Welcome and Opening by Starbucks 开场致辞 - Edward Chan, Vice President Supply Chain Operations Asia Pacific and Greater China - 亚太及大中国区供应链营运副总裁, Edward Chan - Ben Packard, Vice President Global Responsibility - 全球责任事务副总裁, Ben Packard - Johnathon Baker, Vice President Global Procurement - 全球采购副总裁, Johnathon Baker - Virginia Bergin, Senior Manager Ethical Sourcing - 道德采购高级经理, Virginia Bergin |
| 9:30 – 10:00 | Labor trends in China by BSR | 中国劳动关系发展趋势 ZHOU Weidong, China Director, BSR |商务社会责任国际协会中国总监 周卫东 |
| 10:00 – 11:15 | Panel: Experts/labor union/government officer 专家座谈 GUAN Binfeng, Former Officer of Law Bureau under All China Federation of Trade Unions WANG Guoshe, Vice president of the Labor Dispute and Arbitration Academy of Shenzhen City Belinda Yu, BSR Senior HR Advisor 原中华全国总工会法律部副巡视员/中国劳动学会常务理事 关彬枫 深圳市劳动争议仲裁院副院长 王国社 BSR资深人力资源管理顾问 余志萍 |
| 11:15 – 11:30 | Tea Break 茶歇 |
| 11:30 – 12:15 | Management Approaches for Worker Satisfaction by Timeline Consultancy 如何提高员工满意度
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| 12:15 – 12:30 | Morning Q&A 上午问答环节 |
| 12:30 – 13:30 | Lunch 午餐 |
| 13:30 – 14:00 | Starbucks Responsible Business Practices: 星巴克责任事务实践
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| 14:00 – 15:15 | Perspectives from Starbucks & Suppliers: Partnership and Integration 星巴克与供应商的展望: 伙伴与整合
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| 15:15 – 15:30 | Tea Break 茶歇 |
| 15:30 – 16:15 | Effective Implementation of Improvement Initiatives持续改善项目的有效执行
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| 16:15 – 16:45 | Afternoon Q&A 下午问答环节 |
| 16:45 – 17:00 | Closing 闭幕致辞 |